At this point in my business, the data I process is minimal. I don’t work with big numbers. My business is a niche business that works with a small number of VIP clients and again, a relatively small number of online clients through courses.
I don’t keep electronic files with information about my clients. Because of that, I am not registered as a data controller. And I have no wish to be. I do take notes about sessions to be able to remember what we talked about and ensure my clients progress towards their goals but these notes are not detailed and I am the only person who has access to this notebook as I work from home.
I offer recordings of sessions through zoom. My default settings on my Zoom account are that all sessions be recorded from the moment they start. This is an option I have ticked because I have forgotten on two occasions to record a session and clients were disappointed. The recordings of sessions is saved onto my computer, which is password protected. They do not have the name of my clients on them, only the date and time of the appointment. Only people who have access to my diary and my computer would be able to find which recording applies to which client. At the time of writing this policy, the only person who has access to both is me.
I process the information you submit when you sign up for my newsletter, which is managed by my mailing provider (Mailchimp) and when you purchase a product (that goes through PayPal). There is also the information gathered through my site by Wix, my website provider, my hosting company. All these companies are GDPR compliant.
In the days to come, I will do an audit of my mailing list to establish who has given consent to receive them. If you are on my list and have not given consent, you will be removed from it. To make sure you stay on my mailing list, do not ignore my invitation to opt in.
Your privacy is very important to us at The Goddess Voice Academy and Intuitive Healing Voice and we respect your concerns about maintaining strict privacy. Any information that you divulge to us is kept in confidence.
We do not collect personally identifiable information on our web site or otherwise unless you choose to give it to us via an electronic mail message, a phone call, by registering for a program or purchasing a product. Even when you choose to give us information, we keep it confidential.
We do not sell, rent, share, or otherwise disclose mailing lists or other personally identifiable information. We maintain some records of individuals who contact us so that we may contact you later or provide further information to you in the future. We also maintain some records that enable us to process fees that you have agreed to pay in exchange for programs or services. However, we do not provide this information to anyone else unless you give us your permission in writing.
The server of our Internet Service Provider collects information about the date and time in which our web site was accessed and the Internet address of the web site from which you linked to our site. We have the ability to access this information, but it is used only to determine trends and not access by specific individuals.
GVA takes the necessary precautions to ensure your sensitive information is safe and secure. When ordering and entering personal information, that information is protected by SSL (Secure Sockets Layer - industry standard protection). All sensitive information is encrypted using 128-bit encryption technology, the highest level technology available protecting information from interception and hacking.
Thank you for your understanding.
Dominique Oyston, Transformational Voice Coach,
This policy was last updated on the 23nd of May 2018